Commonly Asked Questions About Toyota Express Service
How long does Express Service take at Hendrick Toyota Sandy Springs?
Typically an oil change, tire rotation, and multi-point inspection can be completed in 1 to 2 hours. This way, you’ll be able to take less time off from work, spend more time with family, or make it to your dinner plans with friends! We know your time is valuable which is why we provide quality service – fast.
Do I need to have an appointment for Express Service?
No, appointments are not required. However, making an appointment helps us make your Toyota Express Maintenance experience the best it can be.
Can I drop my Toyota off the night before my scheduled service?
Yes! Our Sandy Springs Service Department has a dropbox for your keys. If the main service gate is closed, lock your vehicle outside and place your keys in an envelope with your name. Then, drop the envelope in our drop box and one of our team members will contact you regarding your vehicle service.
How is Express Service different than a regular service appointment?
Our Express Service appointments are tackled differently. A regular service appointment is completed with the same level of expertise, but just at a slower rate.
Does my service coupon apply to Express Service?
Yes! Any and all service coupons can be used on Express Service as long as it pertains to the service rendered.
Is Express Service covered under my warranty?
It can be – yes. If you buy a new Toyota, you may be covered for Express Service. Contact one of our service advisors for details on your specific vehicle.
Do you provide a shuttle service, and how far does it go?
Yes, our team will travel a 5-mile radius around the dealership to pick you and drop you off. This applies to all service express service appointments lasting longer than one hour. *Disclaimer: Service Department Shuttle Services are not available on Saturdays. See dealer for additional details.
Do you perform GA Emissions at your location?
Yes, we are one of the Certified Emissions Locations.
Do you offer service loaner vehicles?
Yes, we do offer service loaner vehicles to Express Service Drive customers if the service is set to exceed $500 within the parts and labor. This also applies to warranty repairs being performed. See a Service Advisor to see if you qualify.