Customer Testimonials
Happy Associates Make Happy Customers! Hear How Our Associates Went Above and Beyond for Our Customers:
Associate Testimonials
Happy Associates Make Happy Customers! Hear is What Our Associates Have to Say About Working Here:
Customer Testimonials
See what our customers are saying about us!
I had a really good experience working with David. He was straightforward, helpful, and made sure I understood everything along the way. The process was easier than I expected, and I never felt pressured into making a decision. Very happy with my purchase and glad I chose Rick Hendrick Toyota!
Megan Wallace handled my service, from greeting to the completion of my car she communicated well on the timing until the end.
Jordan Gillette did an amazing job communicating and ensuring the entire buying process was seamless. Thank you for going above and beyond. Looking forward to another future purchase.
Rahman Barnwell handled my service appointment with care and professionalism. I would recommend and will be returning.
David was great to work with when I bought my Tundra. He was friendly, knowledgeable, and never made me feel rushed or pressured. He made sure everything went smoothly and took the time to answer my questions. Overall, a really good experience. I would definitely recommend him if you're looking for a Toyota!
Had a great experience working with David when purchasing my Toyota Tundra. He was easy to work with, answered all my questions, and made the whole process pretty painless. No pressure or hassle, just good service from start to finish. I'm very happy with my new truck and would definitely recommend David!
I had a great experience working with David Ward at Rick Hendrick Toyota. He was friendly, knowledgeable, and made the entire process easy from beginning to end. No pressure, just honest answers and great customer service. I would definitely recommend David to anyone looking for a new or used Toyota.
Nick was great and easy to work with. He was laidback and not pushy. He was also flexible with our situation and we would work with him again.
Absolutely the best, have never purchased an auto out of state but they made the process easy. Kept us informed, updated and provided videos. Professional and friendly, highly recommend. Jordan Gillette is the best.
Awesome and painless stress-free experience with Mr. Christmas straightforward pricing and we didn't spend all day getting the dream car for my wife., no pressure, good quality, vehicle, great warranty coverage. ask for mr Christmas
Mr. John Christmas was a pleasure to deal with. The whole sale process was easy and no stress. I’m very happy with my experience there and the car I walked away with. I feel I got a fair price and good value for my trade.. I would definitely recommend this dealership for anyone looking for a New or used Car.
Huge thanks to Amaury Martinez for making everything such a great experience! He was genuinely kind, extremely helpful, and made the whole process feel effortless. It’s not every day you come across someone who takes such good care of their customers!
I couldn’t be happier with the service I received from Amaury Martinez. He was knowledgeable, respectful, and attentive to everything I needed, making sure the entire experience went smoothly from beginning to end. I would absolutely recommend him!
Amaury Martinez made buying a car a much better experience than I expected. He was easy to talk to, never made me feel pressured, and went out of his way to make sure everything went smoothly. Couldn’t have asked for a better salesman!
I had a great experience working with Amaury Martinez. He was super friendly, patient, and helpful throughout the whole process, and you can tell he genuinely cares about making his customers happy. I really appreciate all his help!
Amaury Martinez was amazing to work with! He made the entire process easy and enjoyable, was always willing to answer my questions, and made sure I felt comfortable every step of the way. Definitely recommend him to anyone looking for a great car buying experience!
Easy to deal with. I feel like i got a very fair deal. We called ahead and made an appointment to see Jordan and she was great! The detailing department however was a bit slow but overall I would definitely recommend Jordan and this dealership to others.
From the moment I arrived, David Ward at Rick Hendrick Toyota Sandy Springs made me feel welcome. He was attentive, knew his stuff, and went out of his way to make sure I found what I needed. Everything came together without the usual headaches of buying a car.
3 years after the unpleasant experience at Rick Hendrick Toyota Sandy Springs, I went back for a recall service but this time it was even worse.
My 2023 Toyota Tundra was at Rick Hendrick Toyota Sandy Springs for about a week for entire engine replacement under Toyota recall# 25TA14. During pickup, I discovered the passenger-side mirror was broken. The mirror was not broken when I left the truck with the dealership.
I immediately brought this to the service department's attention. But my interaction with Service Manager DAVID RAY was extremely disappointing. He denied that the dealership was responsible and stated that ... Read More DealerRater - Oct 29, 2026
Aldo made the entire car buying experience easy and enjoyable. He was friendly, knowledgeable, and never made us feel pressured. You can tell he genuinely cares about his customers. Definitely recommend asking for Aldo at Rick Hendrick Toyota!
Greg is the best, would assist you even if he's not your advisor. Melissa needs improvement her customer service just stays with her.
I stopped by Rick Hendrick Toyota Sandy Springs and ended up having a much better experience than I expected. David Ward took the time to walk me through everything, made sure I understood my options, and never made me feel rushed. The whole visit felt easy and straightforward. I’d definitely recommend giving David a call if you’re shopping for a vehicle!
Brandon was an amazing salesman. And he definitely helped my daughter get a good deal on her car.
David Ward at Rick Hendrick Toyota Sandy Springs made buying a car a really good experience. He listened to what I was looking for, helped me find the right fit, and made sure everything went smoothly. It’s nice working with someone who genuinely wants to help. I’d gladly send friends and family his way!
I went in expecting the usual dealership experience, but Aldo was a pleasant surprise. He’s easy to talk to, genuinely listens, and makes you feel like a person rather than just another sale. It’s refreshing to meet someone who takes pride in how they treat people. If you’re shopping for a Toyota, Aldo is definitely someone worth asking for.
Saint me ayudó mucho en mi compra. Hizo todo el proceso fácil y rápido. Volve aquí por mis próximos carros
Beau Hays was amazing! Calm, friendly, responsive. He made the whole buying process enjoyable when it is usually very stressful. Everything went smoothly without issues. If presented with another opportunity, I would gladly work with Beau and Rick Hendrick Toyota again.
Jordan Gillette is a awesome sales person!! I would be again from this location because of her
I had such a wonderful experience at Rick Hendrick Toyota Sandy Springs! Jordan was absolutely amazing throughout the entire process. She was incredibly helpful, patient, and timely, and never made me feel pressured into making any decisions. She took her time, answered my questions, and made sure I felt comfortable every step of the way. She truly made what can sometimes be a stressful experience feel effortless and enjoyable! Customer service like hers makes all the difference, and I genuinely appreciate the professionalism and care she showed me. I would highly recommend Jordan to my friends and family, and I ... Read More DealerRater - Oct 22, 2026
My husband and I came in to buy a used Rav4 for my daughter and it was the best experience I’ve had. Jordan was AMAZING! I told her when I’m in the market I’ll be back.
David Ward at Rick Hendrick Toyota went above and beyond to make the experience simple and enjoyable. Friendly, professional, and focused on making things right. If you’re shopping for a Toyota, ask for David!
Excellent service. Nicole made me feel like a V.I.P. They found a nail in my sidewall that I didn't even know was there. Rick Hendrick is the best
They are ALWAYS above and beyond. Casatelli is always my advisor as well as Melissa and they never disappoint. I’ve had horrid experiences at previous dealerships when I first moved here. Once I came here, I looked no further. No matter how far from them I am, I always go out of my way to get the BEST service from these sensational folks.
I was recommended by a previous customer to Saint. Hands down the best customer service. He made sure I was informed of every step of the process. I will recommend more people here.
Had a really good experience working with Aldo. Super easy to talk to, helpful throughout the whole process, and never pushy. He made everything pretty simple from start to finish. Definitely recommend asking for him!
David Ward at Rick Hendrick Toyota made the whole process easy and stress free! Great service, no pressure, and a smooth experience from start to finish. Highly recommend David!
David was really great to work with. The process was way too long…paperwork wise.
I had a smooth and stress free experience at Rick Hendrick Toyota. David Ward took the time to help me find the right vehicle and made sure I understood everything along the way. No games, no unnecessary hassle, just great customer service. I would happily recommend David to anyone shopping for their next vehicle!
Working with Aldo felt more like having someone in your corner than dealing with a salesperson. He paid attention to what I actually wanted, kept everything straightforward, and made the whole experience surprisingly easy. I’d gladly work with him again.
Aldo made the whole process feel more like dealing with someone you know than dealing with a salesperson. Easy to talk to, patient, and genuinely helpful the entire time. Check out this location.
Aldo was sharp, responsive, and easy to work with from start to finish. No runaround, no pressure, just a genuinely smooth experience.
Aldo made the entire experience easy and straightforward. He was knowledgeable, patient, and never made us feel pressured. Definitely ask for Aldo if you’re looking for someone who genuinely takes care of you.
Buyers beware of this unprofessional dealership. All they want is to get you to sign that contract after that they will have little care for you and the issues you may have with the vehicles they are selling. I Purchased a vehicle from them July 30th and an aftermarket warranty. After 3 weeks a tire went out and after 6 weeks there was a mechanical problem with the drivability of the car. Rick Hendrick Sandy Springs stated they can not touch the vehicle (Although it was sold by them and construed to me that if i had any problems just bring it ... Read More DealerRater - Oct 8, 2026
Everyone at this dealership was very helpful and nice. It’s a very welcoming place and had a great experience!! Nardo helped me and made the process super easy! Highly recommend!!
Great team -David Ward, Sales, Pete Martinez , Finance and Alyssa Glover Customer Specialist-car set up, all delivered a great car buying experience. Well done folks. Many thanks. Expectations exceeded!
Really happy with my experience at Rick Hendrick Toyota. David Ward was friendly, straightforward, and made everything easy from start to finish. I never felt pressured and felt like I was treated fairly. I would definitely recommend David if you are looking for a Toyota.
Had a good experience at Rick Hendrick Toyota. David Ward was friendly, easy to talk to, and actually took the time to understand what I was looking for. Everything went smoothly and I never felt pressured. I’d definitely work with him again.
Alex my service rep is always very explicative and professional and I always appreciate his opinions.
I’m very happy with the service I received from Wilfredo. He was friendly, organized, and handled my request promptly while maintaining a professional attitude.
Richard Alvarez made the whole process super easy, couldn’t make a decision on the vehicle we wanted and he helped us clarify our needs, definitely going back to him
The best car shopping experience. Saint was my salesperson. He was very knowledgeable and helpful. He explained everything.
Great experience with Richard Alvarez, very knowledgeable, kind and easy to work with, 100% would recommend
Came looking for a Tundra. Saint helped me find the right one for me and my family. Everyone was great. Great customer service
Jose Amaya and Mitch, They work with me, and find me deals, and negotiate based on my budget; they take good care of you and are always ready to help. Excellent service, an excellent place, and beautiful cars.
David Ward was great to work with at Rick Hendrick Toyota. He made everything easy, answered my questions without making me feel rushed, and was just really easy to deal with. I’d definitely go back to him next time I need a vehicle.
Amaury Martinez definitely made my car buying experience memorable for the right reasons. He was personable, patient, and treated me like an actual person instead of just another customer.
Working with Amaury Martinez was honestly a breath of fresh air compared to some of my past car buying experiences. He kept things simple, was easy to talk to, and made sure I was comfortable with everything before moving forward.
I came in just to look around and somehow ended up driving home in a car I really liked, and Amaury Martinez was a big reason for that. He was laid back, helpful, and made everything feel way less stressful than I expected.
Big thanks to Amaury Martinez for making my car purchase a good experience from beginning to end. He was patient with me, answered every random question I had, and never made me feel rushed.
Amaury Martinez was one of the easiest salespeople I’ve ever dealt with when buying a car. He actually took the time to listen to what I wanted and made the whole experience feel comfortable.
Had a really good experience at Rick Hendrick Toyota. David Ward was easy to talk to, answered all my questions, and made the whole process feel pretty straightforward. I never felt pressured, and I’m glad I worked with him.
Great experience with Richard Alvarez! He was helpful, professional, and made the whole process quick and easy. Highly recommend!
I Really enjoyed working with David Ward at Rick Hendrick Toyota. He answered all my questions, kept things moving, and made buying a car much easier than I expected. Very happy with the experience.
I worked with two different sales persons and they were both professional, friendly and helpful. That would be Cameron Bejacmar and David Ward.
The dealership provided a welcoming, stress-free car-buying experience, with Cameron Bejackmar offering exceptional assistance throughout approval, vehicle selection, and signing.
Brandon was awesome, and really helped me out. He was patient and very understanding with our situation. I would recommend
The best treatment and absolute honesty, he said it because I have bought two vehicles a Grand Highlander and Rav4 from Toyota, I have carried out these processes with Advisor RICHARD ÁLVAREZ transparency and professionalism at all times.
Antanae was great, she was very informative and helpful. I would highly recommend working with her.
I was very pleased with my service advisor, Juan Calderone. He was very professional, kept me informed and followed up when I had questions.
I always get excellent service at Rick Hendrick.. I wouldn't go anywhere else. Alex D is the best service manager.
I enjoyed my purchasing experience very much. Brandon was very knowledgeable about the car and it made the process super smooth.
Had my rear brakes serviced on a Saturday morning, and my service advisor was Rahman Barnwell and he was very professional and courteous. I told him that I wanted to use the coupon for 25% off of any service or repair. He took care of that and my car was taken care of within an hour. This was my third time of having my car serviced within the past two months, and each time I'm blown away. The service advisors are all very professional, courteous, and attentive. I love the video that's sent to your cell phone from the ... Read More DealerRater - Sep 21, 2026
Had a great experience at Rick Hendrick Toyota Sandy Springs! Mohammed Rahman was extremely helpful throughout the entire process and made everything easy and straightforward. He answered all of my questions, kept me updated, and never made me feel pressured. I really appreciated the customer service and would definitely recommend asking for Mohammed if you're looking for a vehicle!
If you're looking for a car, go see Aldo! He made everything straightforward and was genuinely great to work with. Couldn't be happier with the experience.
Had a great experience buying my Toyota thanks to Aldo Martinez. He was patient, answered all my questions, and kept me updated throughout the process. Really appreciate all his help!
Aldo was awesome to work with! Super friendly, knowledgeable, and made the whole process easy. Never felt pressured into anything. Definitely recommend asking for Aldo!
My sales person Taye Royce was great he was very patient and helped me find the perfect vehicle. I would recommend Taye for my friends and family
Nick took great care of me in my car purchase. He made it super easy and answered all of my questions. I took home a brand-new Corolla. Thanks again for all your help. Definitely recommend.
Working with Amaury Martinez felt refreshingly genuine from the start. He was personable, patient, and easy to communicate with, and I left feeling like he actually cared about making sure I had a good experience.
I’m really glad I had the chance to work with Amaury Martinez. He made me feel heard, was always willing to answer my questions, and helped make what could have been a stressful experience feel comfortable and personal!
Amaury Martinez made a big difference in my car buying experience. He was friendly, attentive, and took the time to understand what mattered to me instead of simply trying to make a sale.
From the moment I met Amaury Martinez, he was easy to talk to and genuinely helpful. I appreciated how patient he was with me and how he made the whole experience feel more like working with someone I could trust.
I really enjoyed working with Amaury Martinez because he treated me like a person instead of just another customer. He took the time to listen to what I wanted, answered my questions, and made me feel comfortable throughout the process!
It’s hands down the best cas shopping experience. Saint made the process smooth and painless. I was in and out. With my new car !!
Great experience with Mohammed Rahman at Rick Hendrick Toyota Sandy Springs! He was friendly, patient, and really took the time to help throughout the entire purchase. Communication was great, and the whole process felt much easier than I expected. Very happy with my experience and would absolutely work with Mohammed again!
Saint was great. He was very friendly and answered all my questions. The process was smooth I love my new car.
Brandon was a delight to work with and I really enjoyed my experience purchasing a car from him
Taye was great to work with at Toyota in Sandy springs. I would highly recommend asking for Taye if you’re looking for a new Toyota
David Ward at Rick Hendrick Toyota was great to work with. He listened to what I wanted, answered all my questions, and made the experience enjoyable. I would gladly recommend him to anyone looking for a new car.
The team does what they say they are going to do. Low pressure, good deals.
Had a great experience working with Aldo! Super easy to talk to, answered all my questions, and made the whole process smooth. Never felt pressured or rushed. Definitely ask for him if you’re looking for a car! !
I had a really positive experience buying my car at Rick Hendrick Toyota. Jordan was incredibly patient with me throughout the entire process and never made me feel rushed or pressured. She took the time to answer all of my questions and made sure I felt comfortable with my decision. I really appreciated her patience, professionalism, and helpful attitude. If you’re shopping for a vehicle, I definitely recommend asking for Jordan Gillette!
Aldo Juarez made the entire experience feel effortless. No pressure, no runaround, just genuine care and great service. He’s the kind of person you’ll want to come back to. Highly recommend asking for him! 🙂
I had a great experience at Rick Hendrick Toyota with David Ward. He was friendly, knowledgeable, and made the whole process easy and stress free. I would definitely recommend David and Rick Hendrick Toyota to anyone looking for a new vehicle.
Thanks Nick and Nate for all the help you guys were absolutely amazing I will definitely be back!
Great experience at Rick Hendrick Toyota. David Ward was friendly, helpful, and made everything easy. Highly recommend!
Had a great experience with David Ward at Rick Hendrick Toyota. He was helpful, easy to work with, and made everything go smoothly. Definitely recommend him!
We had the most amazing experience with this dealership, especially Brandon and Peter! They were extremely professional, honest, and very thorough. In all my years of leasing or purchasing cars, this was my best experience!
They were very thorough and explained everything completely. Megan was a pleasure to work with and she was very competent and responsive.
Had a great experience with David Ward at Rick Hendrick Toyota. He was friendly, helpful, and made the whole process easy and stress-free. I really appreciate his help and would definitely recommend him and the dealership!