Customer Testimonials








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DealerRater Jun 16, 2021

Grant Shumate created the best experience I’ve ever had with a car dealership. He actually listened to what I wanted versus trying to sell me something I didn’t want. I will only buy from Grant and his dealership from now on! Will recommend to everyone I know.

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DealerRater Jun 16, 2021

Grant was extremely patient and kind. He treated my husband and I like family and made sure we walked away better off than when we came in. If you are looking to get a deal and to work with someone who is honest and truly cares, Grant is your man!!

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DealerRater Jun 16, 2021

Grant was completely professional the entire time. Hands down the most honest car salesman I have ever met. He made it so easy! Highly recommend.

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DealerRater Jun 15, 2021

Grant Shumate was one of the most helpful sales people I have dealt with, I highly recommend seeing him for you new and used car needs.

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DealerRater Jun 15, 2021

Robbie, at Toyota of Roswell, is a awesome sales representative and I would highly recommend anyone who is looking for a pre-owned or new vehicle to go and let him out you in your next vehicle. Robbie, was very professional, polite and informative. Chassidy Brown

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DealerRater Jun 13, 2021

I had a great experience at this location. I’m usually intimidated by the sales experience for such a large purchase but I just like the vibe of this place. The process was explained to me so that I felt comfortable…Find the guy Rob. He is hilarious. I didn’t end up buying this day but when I am ready to I’m coming back here

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DealerRater Jun 13, 2021

Had a really great experience! Ayo Bajomo was such a pleasure to work with- he was honest, friendly and helped us make the right choice. I definitely recommend!

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DealerRater Jun 13, 2021

Ayo was so helpful! I had no idea what I was doing and helped me through out the process! I would recommend him every time! I am so satisfied with the customer service and my purchase!!

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DealerRater Jun 13, 2021

I Purchased a Toyota Prius and Robert Caldwell was the sales person. He was very professional and knowledgeable! He help me get the lowest interest rate i could get. They run a tight ship over at Hendricks Toyota. Very friendly low pressure and professional.

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DealerRater Jun 13, 2021

What a great experience to say the least. Robert Caldwell was so easy to work with. If you come to this place make sure and ask for him. He got me a great deal on an amazing car. Thanks Guys!!

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DealerRater Jun 13, 2021

I worked with Mr. Bajomo and as soon as I walked in he made a great impression. Not only was he very attentive and actually listened, I could tell he was very knowledgeable about the product. I would recommend him specifically to talk to if anyone is looking for great customer service.

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DealerRater Jun 12, 2021

I usually hate dealerships but working with the people at Rick Hendricks made the process feel like working with a friend instead of being hounded by devious salesman. The salesman that got me on new wheels is Ayo, this guy is the real deal. Very informative and knowledgeable on every thing on the lot and beyond!

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DealerRater Jun 11, 2021

Jared Denson was very helpful and knowledgeable from the minute I walked in to the minute I walked out with my new Rav 4! Thank you!

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DealerRater Jun 8, 2021

Man Grant was a pleasure to deal with. He makes getting what your looking for his priority. I would strongly recommend Him to anyone looking for a vehicle.

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DealerRater Jun 8, 2021

Grant is the best! Great customer service, friendly and got us exactly what we wanted! It was a very painless experience! It was great working with him!

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DealerRater Jun 8, 2021

Very clean and welcoming place! I employees we’re very helpful and extremely nice! Grant treated us like we were his most important customer of the day! Very happy with experience!

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DealerRater Jun 7, 2021

I was very fortunate to be able to work with three of the best employees Rick Hendricks Toyota has to offer. Thomas Langan invited me down to look at a few Tundras. He was able to answer all my questions and guided me to the vehicle I had in mind. He did a great job! Brian Garcia was great to negotiate with! He made the process simple and stress free. And that is a big plus in my book! Victoria Twumasi-Ankrah, This younglady was there for the delivery of the vehicle. She was a very big help in explaining how ...

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DealerRater Jun 5, 2021

Walked in and was greeted by Grant. I told him that I wanted a truck but I wasn’t sure which one I wanted. I traded my car in and got an amazing Ram! He did a phenomenal job!!

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DealerRater Jun 1, 2021

It was a pleasure dealing with Sam Whang. Extremely professional, honest and superb customer service! Great dealership and well trained/knowledgeable person to work with. Thank you!

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DealerRater Jun 1, 2021

the reception at this dealership were very friendly and helpful when i was trying to find out who i was working with previously, and even remembered my name when i came in, made me feel at home

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DealerRater Jun 1, 2021

Incredible service. If you’re in here ask for Grant. Seriously couldn’t have asked for a better experience. Military friendly and worked a great deal for me

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DealerRater Jun 1, 2021

Grant was such a great help buying our truck! Worked well with us and helped to get the best deal on it. I can’t wait to come back for our next car!

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DealerRater May 31, 2021

Highly recommend! Sam Whang was a professional, he knows the business inside and out. I had a the best car buying experience. I would definitely buy my next car here again.

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DealerRater May 31, 2021

Sam Whang was super helpful in helping me buy a car. He had a detailed answer for all of my questions. I found the perfect car for all my needs. Thanks Sam!

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DealerRater May 31, 2021

This place is wonderful! It had amazing costumer service and the workers make you feel welcomed. Garrett Black was able to help me find the best car for me and at reasonable price! I walked out very happy with my new car. Definitely recommend coming here!

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DealerRater May 31, 2021

I went to Rick Hendrick this month to purchase a Rav4 and worked with Sam Whang. Although they were short on inventory just like everyone else -- Sam was able to find me to the perfect car and took the time to explain all the features. He is a definite asset to your team.

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DealerRater May 31, 2021

Just wanted to give a shout out to Demarius Henderson and the staff at Rick Hendrick Toyota Sandy Springs. I have purchased several cars from him over the last several years, and it’s always good to have a familiar face to come back to when I visit! The dealership is always helpful when my car purchases and service. Highly Recommended, especially Demarius!

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DealerRater May 31, 2021

Highly recommend! Thank you for a great car buying experience. Sam Whang was a professional, he knows car business in side and out. I would definitely go back for my next car.

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DealerRater May 31, 2021

Highly recommend! I would definitely recommend Sam Whang, he knows the car business inside and out. I would definitely go back for my next car.

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DealerRater May 31, 2021

Shameka Montgomery is very polite and professional. She is one of a kind when it comes to this car business. She answered every question I had. She is great at what she does. I would recommend her to anyone that needs help with a car. Satisfaction guaranteed!!

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DealerRater May 31, 2021

Had a great experience at this dealership! The employees were extremely helpful and I got a great deal. Will be doing future buisness there from now on.

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DealerRater May 31, 2021

Awesome dealership very professional team. Sales Manager Jason Tootle was proficient, friendly and helpful. Would be back for more business. Thank you so much Jason

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DealerRater May 30, 2021

The best experience at a car dealership! Working with Sam Whang was an absolute pleasure. I never felt pressured to make a decision, and most importantly, he was knowledgeable and a professional.

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DealerRater May 30, 2021

I really appreciate the service I received from Sam. He was knowlegable about all aspects of the car I wanted to buy. Thank you Sam!

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DealerRater May 30, 2021

I would recommend anyone to Rick Hendricks Toyota Sandy Springs. Mark Brooks is the best. Very knowledgeable, courteous, patient and understanding. He knows his stuff.

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DealerRater May 30, 2021

My family member went to this dealership andworked with Robbie Hall. He was patient with her; very informative and not too pushy. It turned out that she wasnt in a good financial position to purchase. But the professionalism was top notch. I will come here when I'm in the market again. Beverly M.

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DealerRater May 30, 2021

My sales person Mr. Mark Brooks  was very engaged with his customer which was me. Mr. Brooks was well  Knowledgeable of the of the Vehicle that I was purchasing. Excellent customer service. Mrs Brooks was very friendly, patient and helpful in helping me find what we were looking for. He helped clarify many questions I had regarding my purchase.

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DealerRater May 30, 2021

Awesome dealership with a very professional team, especially Mark Brooks. He was very attentive and understanding with my needs and helped me to the best of his ability.

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DealerRater May 30, 2021

I had a great experience with salesman, Mark Brooks. He did not pressure me into buying a car. He listened to my concerns and made helpful suggestions to facilitate the car buying process. He was a professional and very polite young man. You need more like him..

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DealerRater May 30, 2021

I was at the end of my search for a car when I was referred to your dealership and to salesman Mark Brooks. He was a lifesaver for me. He was very attentive to my needs, my budget and my car needs. He was very professional in my dealings with him and I give him five (5) stars for his efforts in assisting me to find the right vehicle.

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DealerRater May 30, 2021

My car buying experience with Mark Brooks was a very good one. He is very professional and his knowledge as a salesman is excellent. He made the process painless.

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DealerRater May 30, 2021

We were in the process of looking for a used car. At the dealership, we dealt with salesman Mark Brooks. He took his time and answered all of our questions. I would highly recommend him to anyone looking for a car in the Atlanta area.

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DealerRater May 30, 2021

I had a great experience at your dealership. Mr. Mark Brooks was very courteous, pleasant and knowledgeable. I will certainly return to your business because of my interactions with him. Mr. Mark Brooks gave great service.

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DealerRater May 30, 2021

I would recommend anyone to try Rick Hendricks Toyota in the Atlanta area. The service and knowledge of Mark Brooks made experience easy and painless. Will be back for my next car.

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DealerRater May 30, 2021

I recently had the pleasure of working with Mark Brooks on a car purchase. It was a very different experience than what I have been used to. He was both professional and personable. He made buying a car painless.

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DealerRater May 30, 2021

Best experience buying a car! Superb staff from sales to service! Car was more than what was expected. Very good value. I felt very well treated!

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DealerRater May 29, 2021

Hendrick Toyota of Sandy Springs was the third dealership I visited this week and I should of made it the very first. The salesperson Sam Whang was fantastic and made the entire process very easy. I highly recommend and Donnie the finance guy was really help as well.

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DealerRater May 29, 2021

I had a great experience there with Sam Whang - he was very knowledgeable and very accommodating and he even offer to help me take the car home since I wasn't trading. Overall A++++ staff and go in and ask for Sam

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DealerRater May 29, 2021

Other large metro Atlanta Toyota dealerships felt crowded with an impersonal feeling. My friendly salesman Grant Shumate, listened to my specifications and delivered the exact Tacoma I wanted. Keeping in good communication through the entire ordering process. I would highly recommend.

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DealerRater May 29, 2021

If you are in the market for a Toyota vehicle, this is the place to go! The staff is friendly and professional and they have the best selection of cars in Atlanta. The sales staff is awesome and go out of their way to make the car buying experience a good one. Go talk to Parker Hendricks there and he will get you taken care of!

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DealerRater May 28, 2021

You won’t find a more friendly and knowledgeable staff anywhere. I dealt with Parker Hendricks and he was not only friendly, but very patient and answered any questions I had. I have nothing but great things to say about this place!

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DealerRater May 28, 2021

I can not express how wonderful these gentlemen made my first time car buying experience. from the purchase to each oil change since has been so seamless and hassle free!

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DealerRater May 28, 2021

The crew here is very professional. Parker was very professional and helpful. I had a good experience at this place and will be back soon.

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DealerRater May 28, 2021

I would highly recommend anyone in or near the Sandy Springs area to visit Rick Hendrick Toyota when looking to purchase your next vehicle. The staff are extremely attentive and the place was nice and clean.

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DealerRater May 28, 2021

I have recently purchased my second vehicle from Rick Hendrick Toyota and I can assure you I will purchase my 3rd. The team there has always been so helpful at helping me pick the right car for me and giving me the white glove service. Couldn’t imagine buying elsewhere.

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DealerRater May 28, 2021

This is a great dealer. Excellent team work. Very professional and they take a good care for all they customers. They work very hard for make the deals.

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DealerRater May 25, 2021

Jared Denson was friendly and provided great customer service. He was also patient. I literally stayed at the dealership all day and he didn’t leave until I was satisfied with the vehicle. I was excited to drive home that night in my new ride!

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DealerRater May 18, 2021

Jarod Denson is outstanding, the customer appreciation along with the willingness to provide a premium, professional experience when car shopping is outmatched. I was shopping for what I specifically researched and Jarod aided me quickly to get me what I wanted.

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DealerRater May 15, 2021

Grant Shumate and Jennifer Nelson were absolutely incredible and so helpful. They made my purchasing experience easy! I would recommend them to anyone trying to buy a new or used Toyota.

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DealerRater May 13, 2021

Grant was awesome. He helped me find a great vehicle. Very satisfied with my purchase. I recommend you speak to Grant when you shop here for your next vehicle! Thank you Grant!

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DealerRater May 11, 2021

Fun, energetic and Grant is a all around good guy. Answered all our questions and made the experience easy as possible. Would highly recommend . Dealership was clean and lively.

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DealerRater May 11, 2021

Grant was the best, he explained the process and got the deal we were looking for. We found what we were looking for and seal deal. Thank you Grant!!

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DealerRater May 7, 2021

I’ve had good experiences with customer service in the past, but never unforgettable. Until now! Grant was patient, friendly, and most of all, he cared!! Because of his help I am now the proud owner of a new Camry!! I love it! Thank you Grant for being the best at what you do. You’ve gained a customer for life!

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DealerRater May 7, 2021

Grant was very attentive to our needs. He worked hard and patiently to make a fair deal for us. We’d be happy to recommend him and the dealership.

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DealerRater May 2, 2021

Blake Lewis and Grant Shumate - These guys were very helpful. I am happy with my purchase and look forward to giving this to my son.

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DealerRater May 1, 2021

Grant was super friendly and helpful during the purchasing process. I was greeted and asked to be aided multiple times when I entered the dealership as well.

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DealerRater Apr 29, 2021

Grant and the team did a great job getting me to swap my old Prius for a new RAV4. I am looking forward to the new experience.

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DealerRater Apr 22, 2021

Grant Shumate was amazing he explained everything in detail, he was patient, informative and ready to accommodate I will come back again he did well.

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DealerRater Apr 19, 2021

Grant Shumate was able to get us the first 2021 1794 Tundra we have seen. Could not be happier with his service! He will give you top notch, honest service!! Ask for Grant.

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DealerRater Apr 19, 2021

Grant was great and knowledgeable. He made me comfortable in my car buying experience. I would recommend him for anyone trying to buy a car.

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DealerRater Apr 18, 2021

Great response from Grant Shumate for all our questions regarding the lease of a new Tacoma...the best guy! Answered all questions quickly and intelligently

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DealerRater Apr 17, 2021

Grant did a great job of making us feel comfortable and respected as a buyer. 100% satisfied! I would do business again! Thank you Rick Hendricks Toyota!

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DealerRater Apr 15, 2021

Grant was super helpful and very understanding of my needs when it came to car buying. I will definitely recommend him to friends and family!

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DealerRater Apr 14, 2021

Grant Shumate greeted me at the door as I walked in and was very knowledgeable about the 4 Runner I was looking for. I went home to consider the options we discussed and he kept in touch with me via text to be sure my questions were answered. I changed my mind a time or two and he remained calm and professional explaining the details I needed to make the best decision for me. At the time of pick up, Grant was efficient with the paperwork and got me on my way relatively quickly. I would recommend Grant to anyone looking ...

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DealerRater Apr 11, 2021

Grant help us get in the truck we wanted, also best sales person we had. He not a pushy salesman, friendly. Went beyond and above to make us feel at home

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DealerRater Apr 10, 2021

If your looking for a car, I worked with Robbie Hall and I highly recommend his services. Exceptional Customer service and he is very honest and knowledgeable about Toyotas. He was able to answer all my questions. In my long search for a car and many salesman and dealerships, he was by far the best to work with!

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DealerRater Apr 4, 2021

The whole process of buying my used Tacoma was awesome. Grant was able to answer any and all questions about the vehicle and went the extra mile to make sure that each step of the process was easy and convenient. In addition, all other employees I had contact with were courteous and professional as well..

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DealerRater Mar 31, 2021

Ask for Sam Whang he is knowledgeable and not pushy. Tried to save me money and kept a lookout for exactly what I wanted! Great experience with him and the dealership as a whole.

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DealerRater Feb 28, 2021

Love bringing my SUV to rick hendrick toyota. Giovanny always makes sure the service my car is up to date and if I have a major service due next he lets me know how much it will be before its due so Im not surprised by the price.

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DealerRater Feb 19, 2021

My first time going today and I was pleased the moment the service door went up automatically, greeted by a gentleman swooning over my Blue Flame TCHB. I am beyond pleased at the service I received from Matt the technician who worked and stopped at nothing today to fix my issue I had with my Remote Connect. Not only did Matt fix my car, he informed me throughout the process as to what was going on and exactly what he needed from me in order to get the car fixed. Not only Matt but the service manager (I forgot his ...

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DealerRater Feb 4, 2021

Ran into an issue that put my car on the side of the road on the way to work. An early morning email was answered by Lauren Clifton almost immediately with an explanation that they could service my car that day and get me back on the road.

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DealerRater Feb 3, 2021

Nicole Delaigle takes care of me in the service department and she is outstanding! My service work is done right the first time and promptly.

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DealerRater Feb 2, 2021

Another great experience! I expected to get the car I had in mind and left the lot with an upgrade vehicle. Very professional team. Thanks

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DealerRater Feb 2, 2021

Rick Hendrick Toyota was amazing. I had a wonderful young man who worked with us from beginning to end, Blake Lewis. He went above and beyond what was expected until he found the car I wanted for the price that I wanted. Then when I didn't get my new tag in the mail the Finance Department, Shameka went all out to get me my new tag since the original one had been lost in the mail by DMV. I had a great experience with this dealer and I will be purchasing my next new/used Toyota with Rick Hendrick ...

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DealerRater Jan 30, 2021

It was and excellent and pleasant experience. Immediate and well coordinated service upon arrival, after making the proper appointment. Thank you so much Lauren Clifton!!!

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DealerRater Jan 29, 2021

Great service Professionals. Mr. Golden was excellent and made me feel aa a valued customer. Thank you .Rick Hendrick Toyota has been my service provider for many years and Mr. Golden even offered to have my camry washed, which is an added value provided.

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DealerRater Jan 27, 2021

Always a good experience dealing with the Service Department. Easy drop off and quick turnaround. Professional work and workmanship. No surprises. Would recommend to others.

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DealerRater Jan 25, 2021

The best experience I've had purchasing a new car. Our salesman, Bryan, was knowledgeable and quite helpful. Lonnie in fiance was awesome. Beautiful facility that is warm and inviting while shopping for a car.

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DealerRater Jan 22, 2021

I can’t say enough about Daniel Pistillo. He is great. Attentive to all the car issues. I feel he is really honest. Disappointed that there is no TV in the waiting area. I think there used to be.

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DealerRater Jan 19, 2021

Everything was smooth and work was preformed quickly while I waited. Glad I purchased from this dealership from the sales to service team they have been great to work with

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DealerRater Jan 2, 2021

I was very happy with his service on my for 4 new tires recommendation for my Toyota Highlander XLe 2018. Thanks so much for Kevin he did a great job.

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DealerRater Jan 1, 2021

Great customer service. Rick Hendricks value their customers. Very Always friendly environment. Would recommend to others......clean environment. Service performance great. Cost efficient, quality work,

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DealerRater Dec 30, 2020

Kevin Myler was very helpful in making sure all the things I needed fixed on my Yaris were fixed, and nothing was overcharged for duplicate labor (like changing the battery and the prongs (?) separately.

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DealerRater Dec 28, 2020

Joana Vargas is really awesome. She explained all the information about the car so nicely and patiently. She answered all the questions, and after purchase of the car, she called up many times to check about how am I doing with my new car. She possess a great and an excellent customer service. Demarius explained the car deals so nicely with an excellent quote and trade in for my old car. They have taken care of the paper work so quickly without any hassle. I will definitely recommend them to my friends.

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DealerRater Dec 23, 2020

Daniel and the Mgr., Giovanni, made my experience a pleasant one dispite the cost. I would definitely recommend them to my friends. Honest and dependable.

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DealerRater Dec 18, 2020

I stopped in looking for a car the salesman mr sellers came out to speak with me answered all my questions and concerns was not trying to give me the run around no one wants to spend all day at a car lot but this young man made it very pleasant even gave me a follow up call every car lot should have a young man should have a young man like him

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DealerRater Dec 18, 2020

The young man Jordan sellers that works there is very sweet man and gives all this attention to you does everything in his power to get you the best deal he can , I never really liked going car shopping cause it’s always the run around but with this young man it’s was far from that if I ever go back for other car he would be the one I deal only thanks again for all your help and understanding great job

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DealerRater Dec 16, 2020

Lauren is awesome. Backed up by Fred and Pat , I trust them completely. To do whatever is needed on all of my vehicles. The best.

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